What To Expect From a Hello Garage Renovation

Our Process

The Hello Garage Remodel Process

We’ve all experienced bad contractors: The lack of communication. The rudeness. Job sites left in shambles. The sad fact is that we’ve come to accept this mediocrity as the norm. Backed by decades of experience in the contracting industry, Hello Garage was created with the idea that it doesn’t have to be this way — that “good enough” isn’t good enough. So, we focused on creating clean, organized spaces and making the garage makeover experience so remarkable that our customers would want to tell their friends about it.

How our process differs
from the other guys.

When you call Hello Garage to make your dream garage a reality, this is what happens:

Person looking through floor swatches

You’ll talk to one of our Customer Care Reps — They’ll answer all your questions and schedule a free consultation with one of our Garage Gurus.

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technician talking to a customer about their new garage floor coating | Hello Garage

We’ll get to know your garage — We’ll come to your home and get to know your garage and your goals for it. By the end of your appointment, you’ll know exactly how we’ll renovate your garage, exactly how much it will cost and the exact date our Dream Team will come to do the work.

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Buffer buffing out concrete in garage

The Dream Team arrives — We call our installers the Dream Team because they’re the ones who make your dream garage happen. They’re expertly trained and highly professional, but they’re also friendly and happy to answer your questions. And when they’re done, they’ll clean up your newly transformed space so you can start enjoying it!

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technician shaking a customers hand on their porch | Hello Garage

The final handshake… and beyond — When the job is done, and you’re completely satisfied, the Dream Team will shake your hand and say goodbye. But we’ll always be here to answer questions or schedule any additional work you may want.

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To get the ball rolling on your very own dream garage transformation, call 1.888.59.GARAGE or find a Hello Garage location near you.

The Hello Garage Promise

We’ll make your experience with us so remarkable you’ll want to tell your friends about it.

We’ll do what we promised.

That means everything we show you in your initial appointment will be done in the installation. If, for any reason, you feel we haven’t, let us know, and we’ll make it right.

We will respect your property.

It’s an honor to be asked to work on your home, and we don’t take that lightly. We’ll be happy to stop and talk with you about your project and provide updates during the installation. We’ll also protect your property and clean everything up when we’re done. Bottom line: We’ll treat your home as if it were our own.

We won’t move in.

Having a contractor work on your home can be inconvenient. So, we’ll make it as quick and painless as possible. If, for any reason, there’s a delay or change to the time it takes to complete your project, we’ll work with you to handle it with as little disruption as possible.

We will do our best.

Are we perfect? No. But every day, every person at Hello Garage strives to redefine our industry. And we really do feel that customer experiences can and should be remarkable. So, we will do our level best to provide you with the best possible experience, from the moment you call to arrange your consultation to the moment we shake your hand and leave after the job is done.

Don’t just take our word for it: